Maison Logistics

SHIPPING &
RETURNS

Last Updated: March 2026

01. DOMESTIC FULFILLMENT

Standard shipping across Nigeria follows a 1-3 business day protocol after registry confirmation. Lagos-based curators may experience same-day transformation delivery for priority orders.

02. WEST AFRICAN DISPATCH

Our logistics network extends to Ghana, Senegal, and Ivory Coast. International transit typically spans 5-7 business days, subject to absolute customs clearance in the destination territory.

03. THE RETURN COMPACT

Due to the artisanal and personal nature of our products, all hair acquisitions are final. We only authorize returns for items that exhibit structural flaws confirmed by our quality curators upon receipt.

04. TRANSFORMATION SECURITY

Every Baisley acquisition is shipped in tempered, luxury packaging to ensure the integrity of the hair remains absolute. Please verify the security seal upon courier handover.